Receptionist / Customer Service Representative

Responsibilities:Manage large amounts of incoming/outgoing phone calls and messagesIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaintsRequirements:This position is open preferably to a female candidateThe job entails the applicant to be very conversant with Microsoft office Good communication skills and manage outgoing and incoming phone calls and messages amongst others Good command of spoken EnglishExcellent communication skillsMust be good with documentationComputer literateConversant with Microsoft office packagesLocation:The ideal candidates must live around Mowe / Ibafo / Ases / Arepo environs