Requirements:• 7 to 10+ years with 3+ years experience managing ERP/CRM project/program implementations with expertise in Project Management Methodologies. Prior experience in technology-driven projects will be preferred.• Ability to work with people from different cultural backgrounds is critical in this role. A degree in engineering or related field(s) required; post-graduate degree in management, public policy, rural/urban management, engineering or related field(s) will be preferred.• Detail-Oriented in program planning & execution including scope & requirements management, collaboration with partners, communications plans, & risk management etc.• Excellent writing and presentation skills (ability to communicate complex ideas in a meaningful way).• Should be fluent in English and Portuguese.• Excellent client relationship and expectation management skills.• Strong interpersonal skills and comfortable leading without authority.• Rigorous Program Monitoring, Reporting & escalation to steering committee.• Keenness and/or experience of working with the government is desirable. Prior exposure to the public sector, development sector, digital health or consulting is desirable.• Ability to handle large-scale programs and handle multiple stakeholders simultaneously.• Strong analytical and problem-solving skills - Knowledge of Microsoft Office (Word, PowerPoint and Excel). Working knowledge of JIRA is an added advantage.Responsibilities:• S(he) will be responsible for planning, implementation and managing of all the campaigns digitization programs across disease areas and ensure smooth functioning of the programs.• Partner effectively with cross functional teams Product, Engineering, Partnership, Implementation etc to deliver a successful campaign digitization as per plan.• Keep a track of key milestones/deliverables and anticipate issues that need resolution and ensure that the overall effort is on the path to success and call out potential threats and dangers, and drive resolution in a timely manner.• Be the first point to manage any partner interactions and escalations.Stakeholder/Relationship Management:• Maintain relationships and communications with the stakeholders from the government (officials), and partner organizations.• S(he) will be the first point of contact for major stakeholders in the engagement.• S(he) will ensure that a cadence of meetings and interactions are maintained between DPIC and major stakeholders of the program.Government Partner Engagement:• Liaison with the national/state level program, implementation, technical teams and PMU to streamline operations of the program. Travel to govt. Partner locations periodically will be required.• Provide programmatic updates and guidance on next steps of the program.• S(he) will also be responsible for evangelizing the program to a larger ecosystem for wider adoption.Product Solutioning:• Understand the functions of all the modules that DPIC has to offer to its clients.• Understand the key challenges of the end-User through primary and secondary research and assist the partners in building solution strategies.
