Practice Manager

We are an insights driven marketing and brand consultancy committed to helping our clients build and sustain transformational marketing programs. ... With our global presence, our primary objective is to help our clients thoroughly understand their markets and customers, whilst also identify untapped opportunities.
Job Title: Practice Manager
JOB OVERVIEW
The practice manager will be responsible for fostering a unique, comfortable and stimulating workplace by providing administrative and technical support to every business unit. Also responsible for remarkable equipment maintenance, facility management, privacy and security management, procurement management and inventory management.

ESSENTIAL JOB FUNCTIONS
Office Management
Ensures Office is ready for the day; conducive and all equipment are functioning properly;
Ensures that the office environment is kept in good condition through effective supervision of personnel in charge of cleaning;
Ensures timely delivery of office supplies for the entire staff in accordance with company purchasing policies and budgetary restrictions;
Monitors and replenishes the stock level of office materials such as paper, toner, office pins, folder, etc;
Ensures the maintenance of office equipment and machinery, including copier and generator set;

Administrative duties
Supervises and coordinates overall administrative activities for the office;
Handles ticketing and reservation for all air travels;
Manages all office assets such as vehicles, air-conditions, laptops, printers and ensures scheduled maintenance is carried out;
Creates and manages the filing system;
Facilitates the payment of utility bills;
Utilizes vendor selection criteria in identifying contractors for the company;
Ensures third party contractors meet the service level agreements;
Manages the office imprest system and itemizes all purchases;
Ensures accurate inventory of library books and monitors book collection and submission deadlines;
Supervises other junior employees – front desk officer, office assistant, cleaners and drivers in ensuring their tasks are carried out efficiently and effectively;
Identifies administrative policy documents needed by the company and develops such documents;

Customer Service
Receives and directs clients to appropriate office;
Manages the activities of the Red café;
Offers beverages to clients;
Delivers excellent customer service and promotes a remarkable brand experience.