Head Of Operations - Fast Foods Restaurant Chain

Responsibilities:Establish and implement operations plans for all outlets.Establish and implement Standard Operating Procedures (SOP) to guide all activities in all outlets.Establish and implement standard supply chain policies and procedures in line with leading practices.Establish and monitor performance criteria and targets for all outlets.Develop and implement customer relationship management systems.Establish monitoring systems for the use ofcompany's resources including human resources, facilities, infrastructure,relationships, and partnerships.Oversee and ensure full adherence to company's recipe,menu/meal plans.Conduct regular site visits and spot checks to alloutlets to monitor and ensure full compliance with defined food safety,cleanliness and hygiene policies and procedures.Ensure the timely and cost-effective procurement anddistribution of materials and equipment/tools between the central store and alloutletsOversee the preparation, implementation, andmonitoring of annual budgets.Oversee the development and maintenance of businesscontrol systems.Requirements:First degree in Food Science &Technology, Catering or related fields.Minimum of ten (10) years relevant workexperience of which at least five (5) years must have been at a seniormanagement level in a food services organization.Highlyexperienced in food products and services.Soundlogistics management, business operations and financial knowledge.Strongmanagerial skills with proven track record in delivering targets andefficiencies.Strongexperience working with business owners and company directors.Fluency in English is essential, withsuperior oral and written communication skills