Customer Service & Quality Assurance Leader Job At Mano Africa

MANO Africa are the next generation of eCommerce, pioneering ultra fast grocery delivery in Africa by combining sophisticated technology with quick commerce, and with a promise to deliver our customers' orders within 30 minutes. We boast of a sophisticated and strong network of riders as they are the lifeline of our business and they make it possible to deliver groceries to our customers ultrafast and efficiently. MANO Africa is Africa's first Integrated Grocery E-shop with your local flair.
We are recruiting to fill the position below:


Job Position: Customer Service & Quality Assurance Leader
Job Location:
Victoria Island, Lagos
Employment Type: Full-time
Description
Job Duties
Customer Service Leadership:
Data Analysis & Reporting:
Quality Assurance:
Team Development & Training:
Process Optimization:
Requirements
Benefits