Telesales

Zerofinance is an online retailer of consumer goods such as Electronics and other household appliances, Mobile phones, Tablets and much more! We believe we provide consumers an enjoyable online retail experience through our user-friendly website. We offer a wide selection of authentic products from various reputable brands at competitive prices which are delivered in a speedy and reliable manner. We also offer convenient online and cash on delivery payment options with excellent customer service. In addition to offering online customers outright payment options, customers in paid employment have the opportunity to access PayQart; the innovative installmental payment option that lets them enjoy the product immediately with no initial deposit while paying for it over a period of six-months. We often say yes when others say no as long as you have a verifiable and steady monthly income (Available to Salaried individuals). We serve our customers through our website and call center, priding ourselves on an outstanding customer experience. At Zerofinance, there is something for everyone; we will tailor your order to fit your particular needs so you can always shop with convenience.
Job Title: Telesales
The Telesales Agent is responsible for contacting customers and delivering comprehensive product information and delightful customer service throughout the sales process. This position will be selling the company’s products and services, answering questions about product or the company, asking questions to understand customer requirements, close sales, and place customer orders. They will ensure the customer receives a premium experience with personalized attention.
JOB RESPONSIBILITIES
Facilitate online sales via the website and all other customer touchpoints
Educate customers on products available and navigate them through available payment options
Follow up with all aspects of each sale until the products are delivered to the customer’s home and customer is fully satisfied
Well versed and comfortable with the computer and other sales systems
Troubleshoot and resolve customer issues promptly and successfully by investigating problems, developing solutions, and making appropriate suggestions and recommendations.