Job Summary
Your mission is to define market requirements through a deep understanding of the business and customers, as well as own the rollout and achievement of results from products created for the business. You should have the strongest product knowledge, combined with deep user and market understanding to build the bridge between IT and business success. You will be responsible for overseeing the Product teams and projects across ROAM, with active involvement in product creation, innovation and execution.
Minimum Qualification:
Degree
Experience Level:
Management level
Experience Length:
10 years
Job Description
Reporting into:
MD, Jobs ROAM
Direct Reports:
Product Managers across ROAM
Product development teams
Key Responsibilities
Organizational:
Communicate the high-level market vision to development and implementation teams
Ensure communication of product releases as well as lead the charge for their successful execution in the market. Manage and master efficient and effective cooperation between business units
Ensure communication of new product developments to key stakeholders
Manage and master efficient and effective cooperation between central tech, local development teams and the local CEOs
Maintain professional and technical knowledge through educational workshops, publications or networks, and carry this knowledge into the organisation
Be the touchpoint of execution of any product/service partnership in markets.
Work with coordinating departments to create and implement a decisive project plan and strategy from product development to launch.
Perform various project management duties, including creating a budget and ensuring it is not exceeded, managing work plans and facilitating an efficient product development effort between individual co-workers and departments.
Partner with the marketing, engineer and design teams to bring the product vision to life with prototypes and mocks.
Equip the team with adequate knowledge of our tools and tech.
Reporting:
Frequently report roadmap delivery to all relevant stakeholders
Functional:
Manage all development team through agile methodologies like Scrum and Kanban, ensuring alignment with a global roadmap.
Establish product success targets including ROI before implementation, and lead the delta analysis after go-live
Define the product strategy and roadmap; Translate product strategy into detailed requirements and specification documents
Closely liaise with markets, generate product development requirements, determine specifications to establish the best solutions
Deliver Market Requirements Document (MRD) and Product Requirements Document (PRDs) with prioritized features and corresponding justification
Perform regular user, market and competitive product research
Ownership on the execution of projects in the market, consult CEOs on local operational requirements for a successful launch
Determine product pricing by utilizing market research data, review costs, and anticipating order volume
Lead, prioritize and work with central tech on the product development roadmap
Work with external third parties to assess partnerships and licensing opportunities
Research/talk to customers to know more about the market.
Manage products throughout the Product Life Cycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products.
Communicate the vision to stakeholders
Develop a strategic plan
Oversee and drive the development of products and direct reports
Run beta and pilot programs with early-stage products and samples
Work with MD to determine product pricing by utilizing market research data, review costs, and anticipating order volume
Be an expert with respect to the competition
Develop the core positioning and messaging for the product
Perform product demos to customers
Set pricing to meet revenue and profitability goals
Deliver a monthly revenue forecast
Propose an overall budget to ensure success
Always ensure Products are working well and are growing and delivering best value experience wise and top-line wise.
Key Relationships
Managing Director, Vertical
Operations Team
Accounts Team
Technical Team
Local and Central Tech Teams
Business leads/brand CEOs
KPIs to measure success
Revenue Growth in all platform-based product m-o-m
NPS growth q-o-q
Successful market launch of products as planned to time (this does not include dev. time)
Rating by MD for Jobs and key stakeholders on an m-o-m (Q: Has the APM being helpful to growing/equipping your team and business)
Key Skills and Competencies
Product management requires analytical skills to assess the scope, the resources needed and the success of the product.
Experience in USSD process and integration
Ability to interpret data on the project. As well as the needs or views of the people being helped or donors solicited to support the project.
Excellent public speaking and communication skills.
Ability to answer questions or otherwise inform the public and others about the Product.
Manage the business external projects product requirements
Computer software application skills, in particular depth knowledge of PowerPoint, word processors, publishing software and other applications. To present plans, reasons for the product, and benefits.
A Bachelor's Degree in an appropriate field of study or equivalent work experience and experience with NGOs is an added advantage.
Time Management:
You will be working with employees, customers and management, often spinning multiple plates at once.
Analytical Skills: You will also need analytical skills to be able to solve problems that may come up during a typical workday.
You will be analyzing data and making decisions that affect the project on a regular basis.
Solid organizational skills including attention to detail and multitasking skills
Strong working knowledge of Microsoft Office
Minimum of 10 years of experience as a Product Manager or Product Marketing Manager
Demonstrated success defining and launching excellent products
Proven ability to influence cross-functional teams without formal authority
Examples and at least one sample of an effective document delivered in the past
Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
Create buy-in for the product vision both internally and with key external partners
Develop product pricing and positioning strategies
Proven track record of managing all aspects of a successful product throughout its lifecycle
Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
Experience identifying various business problems or product flaws and coming up with a creative solution
Ensure that high standards of reliability, quality, usability and measurement are adhered to throughout each phase of product development.
