ResponsibilitiesClient Relationship ManagementServe as the primary point of contact for designated clients, building strong relationships and understanding their unique HR needs and challengesCollaborate closely with clients to assess HR requirements, develop tailored solutions, and provide ongoing support and guidance.Provide expert guidance and advice to clients on a wide range of HR matters, including recruitment, employee relations, performance management, training and development Talent Acquisition:Oversee recruitment projects by coordinating job postings, talent sourcing and screening resumes, and scheduling interviews.Conduct preliminary interviews and assessments of potential candidates.Facilitate the onboarding process for new employees, including conducting orientation sessions and preparing necessary documentation.Compliance:Assist clients in developing HR strategies, policies, and procedures aligned with their business objectives and industry best practices.Training and DevelopmentMonitor training needs analysis and improve team capacity development when neededMonitor training attendance and evaluate the effectiveness of training programs.Support the implementation of employee development plans and performance improvement initiatives.Provide coaching and mentoring support to client organizations to foster a culture of continuous learning and development.Employee Relations:Serve as a point of contact for employee queries regarding HR policies, benefits, and proceduresAddress employee concerns, disputes or conflicts and escalate issues to higher management when necessary.HR Administration, Compliance, Analytics and ReportingAssist clients in managing HR administration tasks, including employee record-keeping, payroll processing, and benefits administration.Ensure compliance with relevant employment laws and regulations, advising clients on HR compliance requirements and best practices.Utilize HR data and analytics to identify trends, insights, and areas for improvement in HR programs and processes.Prepare regular HR reports and metrics to track key HR performance indicators, such as turnover rates, engagement scores, and diversity metrics.Performance Management:Design and implement performance management systems and processes to drive employee engagement, development, and accountability.Provide guidance and support to clients in setting performance expectations, conducting performance evaluations, and identifying opportunities for employee growth and improvement.Requirements:Bachelor's degree in Human Resources Management, Business Administration, or a related field.Minimum of 3 years of experience in HR roles. Background in HR consulting or advisory services would be an added advantage.Demonstrated expertise in providing strategic HR solutions and servicesExcellent client-facing and interpersonal skills, with the ability to build rapport and communicate effectively with clients at all levels.Strong project management and organisational skills, with the ability to manage multiple client engagements simultaneouslyAbility to handle sensitive and confidential information with discretion.Problem-solving skills and the ability to work effectively in a team environment.Attention to detail and accuracy in record-keeping and documentation.Proficiency in Microsoft Suite, Google Workspace, and other relevant technology platforms.Ability to uphold the highest standards of professionalism, integrity, and confidentiality.Location:Ikeja, LagosRemuneration: NGN80,000 - 120,000Why work with usCulture of Excellence: Our company fosters a culture of excellence where employees are encouraged to innovate, collaborate, and strive for continuous improvement. Opportunities for Growth: Joining our team means access to a wealth of opportunities for professional growth and advancement through working with a diverse portfolio of clients spanning various sectors of the economy. This exposure will not only broaden your professional scope but also deepen your expertise in different areas of life. Strong Purpose and Values: Our company is driven by a strong sense of purpose and a set of values that guide everything we do. We are passionate about making a difference in the world and are committed to conducting business ethically, responsibly, and sustainably. Strong Community: Our workplace is also our professional family. We look out for our team.
