Customer Service Executive

Responsibilities:Cultivating solid relationships with patients through the provision of exceptional after-treatment service.Creating a positive onboarding experience for new patients.Regularly interacting with patients through telephone calls, email communications, or face-to-face meetingsIdentifying ways to overcome patients' initial dislike of hospital products and treatment.Maintaining an accurate record of all existing and potential patients.Responding to patients inquiries in a timely and professional manner.Ensuring that the correct terms of details are entered into the patient database to prevent avoidable misinterpretation.Requirements:OND qualification in any discipline2 years of working experience