Customer Care Representative

Job Summary
We are hiring a Customer Service Representative to manage customer queries and complaints,process orders, modifications and escalate compliance.
Minimum Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
1 year
Job Description
Job Description:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.