Ccna - Technical Service Specialist - Wfp

Canon Inc. is a Japanese multinational corporation specialized in the manufacture of imaging and optical products, including cameras, camcorders, photocopiers, steppers, computer printers and medical equipment. Its headquarters are located in ÅŒta, Tokyo, Japan. Canon has a primary listing on the Tokyo Stock Exchange and is a constituent of the TOPIX index. It has a secondary listing on the New York Stock Exchange. At the beginning of 2015, Canon was the tenth largest public company in Japan when measured by market capitalization.
Job Title: CCNA - Technical Service Specialist - WFP
Position ID: 13657
Location: Lagos
Job Category: Customer Service
Job Level: Specialist / Professional
Employment Type: Not Indicated
Job Purpose and Summary
To Support Canon distributors and Canon end-users to achieve and maintain the optimum performance of Canon Large format printing Systems

What we give
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
Support Canon distributors and Canon end-users to achieve and maintain the optimum performance of nominated products
Report, recommend and take appropriate action regarding Canon Large format Printers, Large Format Graphics products including Flatbed printers.
Expand Service coverage in the country, Device actions for faster repair time and measuring customer satisfaction.
Design and deliver technical training and continuous development initiatives. Closely work with Sales and Marketing counterparts to ensure product launch, exhibitions, events are well supported and product support readiness internally and with distributors is aligned with company directions.
To support and actively lead internal projects as designated by Service Development Manager.
To Manage nominated distributors and customers in nominated countries (Nigeria & Ghana) with close communication and relationship to enhance the service deliverables to Canon Customers.