Requirements:Basic knowledge in generating process documentation Strong written and verbal communication skills including technical writing skills.
OND in IT or any related field.Responsibilities:Perform quality assurance
Define reporting and alerting requirements
Own and develop relationship with partners, working with them to optimize and enhance our integration
Help design, document and maintain system processes
Report on common sources of technical issues or questions and make recommendations to product team
Communicate key insights and findings to product team
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customerBenefits:HMO